Giralda &
Catedral de Sevilla

FAQ

FAQ

Can I bring the tickets in digital format?

Yes, no problem. They can be submitted in any digital format.

How can I get to the Seville Cathedral and its surroundings?

  • Booking our transfers from your accommodation.
  • By car: there are public and private car parks nearby.
  • By metro: Line 1 (Puerta Jerez).
  • Taxi: Menendez Pelayo Avenue stop.
  • Walking: direction historic center.

What documentation do I need to access the monument and visit it?

It is essential to bring your original ID or passport. Photocopies, photos or any other format other than the original are not accepted.

Punctuality

For guided tours, it is necessary to arrive at the meeting point around 10 minutes in advance. For self-guided tickets or with audio guide, it is also recommended to arrive around 10 minutes in advance.

Is Seville Cathedral wheelchair accessible?

Yes, it is wheelchair accessible with a specific route. The Giralda is not accessible.

Can I modify or cancel my tickets?

Each product has specific change and cancellation policies that you can consult on the product page.

Some establish that once the reservation request has been made, as published on the website and explicitly accepted in several steps during the purchase process, including the last one in which the acceptance of the withdrawal policy is marked, neither the name, date, time, nor the tickets can be modified, so there is no right to any refund. There are no possible exceptions or reasons (COVID, illness, work reasons, trip cancellation, etc.).

Can I exercise my right of withdrawal?

No, as stated in Law 3/2014, of March 27, which modifies the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws, approved by Royal Legislative Decree 1/2007, of November 16. As indicated in its article 103, regarding exceptions to the right of withdrawal:

l) The provision of accommodation services for purposes other than housing, transportation of goods, vehicle rental, food or services related to recreational activities, if the contracts provide for a specific date or period of performance.

Are there any restaurants nearby?

Yes. There are various restaurants and bars in the area surrounding Seville Cathedral with a variety of options and prices.

How far in advance do I need to book tickets?

It is recommended to make your reservation as soon as possible as tickets sell out in a short space of time.

Are there parking lots nearby?

There are several parking options near the monument but they do not depend on the company and the rates may vary depending on the company.

What days is the Catedral of Seville closed?

The Seville Cathedral is generally open all year round, but visiting hours may vary on holidays or for special religious events. Occasionally, it may close to the public during certain ceremonies or festivities, such as Holy Week, Corpus Christi, or Christmas Day, for liturgical activities. It is advisable to check the updated schedules on its official website or contact the Cathedral before planning your visit, especially during important holidays.

www.giraldacatedral-tickets.org is owned by MNPQ Gestores Turísticos SL, a wholesale-retail travel agency with C.I.AN-187008-3, which operates under the My Top Tour trademark. We are not the official sale of the Seville Cathedral Chapter, we are a travel agency specialized in the sale of tickets, experiences and tours, as well as organizers and mediators in the latter. All our prices are packaged or broken down by services.